Terms and Conditions

Please read these Terms and Conditions carefully before using the Zahra Clothing website, mobile application, or placing any order with us. By accessing our website or making a purchase, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions in their entirety. If you do not agree with any provision of these terms, please discontinue your use of our website and services.

1. About Us and Scope of These Terms

Zahra Clothing operates the website www.zahraclothing.com and its associated mobile application and platforms. These Terms and Conditions constitute the complete legal agreement between you (the user and customer) and Zahra Clothing with respect to your use of our website, products, and services. These terms apply to all visitors, registered account holders, and customers. We reserve the right to amend, update, or modify these Terms at any time without prior individual notice. The most current version of these Terms will always be published on this page with an updated effective date. Continued use of our website or services following any amendments constitutes your acceptance of the revised Terms.

2. Eligibility and Account Registration

Use of our website and services is available to individuals who are 18 years of age or older, or to minors who have the explicit consent and supervision of a parent or legal guardian. By using our website, you represent and warrant that you meet these eligibility requirements. When creating an account on our platform, you agree to provide accurate, complete, and up-to-date information. You are solely responsible for maintaining the confidentiality and security of your account login credentials. Zahra Clothing will not be held responsible for any unauthorised use of your account resulting from your failure to secure your credentials. We reserve the right to terminate or suspend accounts that contain inaccurate information or that are used in violation of these Terms.

3. Products, Descriptions, and Pricing

We make every reasonable effort to ensure that all product descriptions, photographs, specifications, and prices published on our website are accurate and current. However, we cannot guarantee that descriptions are entirely free of typographical errors or that images perfectly represent every product. Colours may appear slightly different on different devices due to screen variation. Prices are listed in Pakistani Rupees unless otherwise indicated and are inclusive of applicable taxes where stated. We reserve the right to modify prices at any time without prior notice. In the event of a pricing error, we will notify you and give you the option to proceed at the corrected price or receive a full refund.

4. Orders, Contracts, and Cancellations

When you submit an order through our website or app, you are making a formal offer to purchase the selected products at the listed prices and under the stated terms. A binding contract between you and Zahra Clothing is formed at the moment we send you an official order confirmation email. We reserve the right to decline or cancel any order at our sole discretion. Reasons for cancellation may include but are not limited to suspected fraudulent activity, stock unavailability, errors in product or pricing information, or failure of payment authorisation. In the event of cancellation, any payment received will be fully refunded.

5. Payment Terms

All payments must be made in full at the time of ordering unless you are a verified corporate client with an agreed invoicing arrangement. We accept the payment methods listed on our website. By providing your payment details, you warrant that you are authorised to use the payment method provided. All transactions are processed through our secure, third-party payment gateway and are subject to that provider's terms and conditions.

6. Intellectual Property Rights

All content published on the Zahra Clothing website and app, including but not limited to text, graphics, product photographs, logos, brand name, collection names, design elements, and software code, is the exclusive intellectual property of Zahra Clothing and is protected under applicable Pakistani and international copyright, trademark, and intellectual property laws. You may not reproduce, copy, distribute, display, modify, publish, or create derivative works from any content on our platform without prior written permission from Zahra Clothing. Unauthorised use of our intellectual property may result in legal action.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Zahra Clothing shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of our website, products, or services. Our total liability in connection with any purchase is limited to the amount actually paid by you for the specific product or service in question. Nothing in these Terms shall exclude or limit our liability for death or personal injury caused by our negligence, for fraudulent misrepresentation, or for any other liability that cannot be excluded under applicable law.

8. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and shall be construed in accordance with the laws of the Islamic Republic of Pakistan. Any disputes arising out of or in connection with these Terms, your use of our website, or your purchase of our products shall be subject to the exclusive jurisdiction of the courts located in Pakistan. We encourage customers to first contact our support team to resolve any dispute informally before initiating formal legal proceedings.

9. Contact for Legal Matters

For any queries or concerns regarding these Terms and Conditions, please contact our legal team at zahraclothing512@gmail.com.